*** UPDATE *** – 4th June 2017 – A few people that have had issues with the trial have contacted me, but I have no way of helping, I have as much access to them as anyone else – which seems very little!!
All I would say to anyone reading this is DON’T buy the trial!! It seems to cause people no end of issues! – Just buy the product as a ‘One-Off’.
For those that are having issues, you need to visit their customer support website.
This has all the information you need on it including phone numbers from various Countries…..BUT I can’t find an email address anywhere!! If someone does then please let me know & I’ll post it here to help others!!
I wish I could help more but am doing what I can & hope the above helps!